COVID-19 Update. We're open.
On behalf of everyone here at IonOpticks, we hope that you are keeping safe and healthy at this challenging time. There is no doubt that the global research community is experiencing varying degrees of operational disruptions due to the spread of COVID-19. Accordingly, we have been preparing diligently for the challenges that lie ahead.
Currently, our manufacturing capacity remains unaffected and we are taking every measure to ensure a safe and reliable continuation of production at our facility in Melbourne, Australia. As always, our team is available to support you and can be contacted for a quote here. Shipping timeframes Whilst we are not currently experiencing any unusual shipping delays, please allow additional lead time in your ordering behaviour for possible interruptions to global delivery services. In the meantime, we are continuing to follow updates from our logistics partners to ensure your orders are delivered safely and in a timely manner. Is my shipment safe? According to the World Health Organisation, it is currently considered very unlikely that COVID-19 would be transmitted through package delivery. That said, please take all of the precautions you consider necessary when receiving your order.
Need to change your shipment address? If your office or facility is temporarily closing, please contact us if you need to adjust the shipment address or delay the shipment of your order.